Hotel NANTA Partnered with Sojern to Double Direct Bookings in 10 Months

diamond shaped images a various luxurious locations
Results

₩31,719,570

in direct booking revenue in 10 months

241

booked reservations

2X

increase in direct bookings
Package Used
Pay on the Stay
Channels
Display
Search Engine Marketing
Social
Industry
Hotel

Hotel NANTA partnered with Sojern to increase their website traffic and direct bookings. Within a span of 10 months, Sojern generated over KRW 31,719,570 in direct booking revenue, doubled overall direct bookings, and increased hotel homepage traffic to an average of 1,100 visits per day.

from the Host

"Since the hotel opened, we struggled with brand awareness. With Sojern, we saw a huge difference in terms of website traffic and direct bookings."

Mr. Hyung Kyoo Kim
Assistant Manager of Brand Marketing
from the Agency

from the Partners

from the Partners

"Since the hotel opened, we struggled with brand awareness. With Sojern, we saw a huge difference in terms of website traffic and direct bookings."

Mr. Hyung Kyoo Kim
Assistant Manager of Brand Marketing

Goal

Since opening, the hotel’s brand marketing team had to work extra hard on brand awareness, as hotel NANTA is an independent boutique hotel. The team knew that the lowest cost of acquisition was through their brand.com where the best rate is offered, but needed to increase website traffic in order to boost direct bookings. Mr. Kim, their Assistant Manager of Brand Marketing, partnered with Sojern in December 2018 in order to achieve this.

Solution

In 10 months, Sojern drove 241 booked stays worth KRW 31,719,570 in direct booking revenue. Moreover, the Average Daily Rate (ADR) from their direct bookings is the highest among other distribution channels. “Prior to our partnership with Sojern, about 5% of our total online business was direct,” explains Mr. Kim, “and over the past 10 months, we’ve been able to grow that to more than 10%.” Hotel NANTA achieved this with Sojern’s Pay on the Stay commission model for independent properties, so Mr. Kim doesn’t have to worry about paying for cancellations or no-shows.

from the Agency

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