AI Concierge: Streamline Operations & Boost Revenue

Transform guest interactions with our AI Concierge solution, offering round-the-clock engagement that drives revenue, improves operational efficiency, and maintains a personal touch, tailored to your hotel's unique needs.

See It In Action
+300% ancillary revenue
-65% Front Desk Calls
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Elevate Guest Experiences

Unlock Revenue Growth with
AI-Powered Guest Engagement

Our AI Concierge solution goes beyond guest messaging by intelligently routing requests, automating upsell opportunities, and providing personalized service across multiple channels. This all-in-one solution not only enhances the guest experience but also drives revenue growth and operational efficiency for your property.

Seamless Guest Interaction

Provide round-the-clock support through multiple channels to enhance service efficiency and guest satisfaction.

Intelligent Request Routing

Seamlessly direct guest requests to the right staff for faster resolutions, reducing operational strain while maintaining top-tier service.

Boost Ancillary Revenue

Promote personalized amenities to enhance guest experiences and boost ancillary revenue.

Gain Real-Time Visibility

Obtain real-time visibility into guest requests, streamline operations, and turn interactions into revenue with our centralized dashboards.
Around-the-clock, Multichannel support

Always Available: Seamless 24/7 Guest Support

24/7 Guest Support Across Channels

Deliver 24/7 support through SMS, WhatsApp, chatbots, and our mobile app, reducing front desk inquiries by over 65% and significantly improving response times for enhanced guest service.

  • Streamline Operations: Automate inquiries to free up staff.
  • Enhance Guest Experience: Guarantee instant responses anytime.
  • Increase Accessibility: Provide support through preferred channels.
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Intelligent Request Routing

Streamline housekeeping and maintenance requests for quicker resolution, reducing staff workload and ensuring high service standards.

  • Optimize Workflows: Automatically direct guest requests to appropriate staff.
  • Reduce Staff Burden: Lower the operational strain by handling requests efficiently.
  • Maintain High Standards: Ensure consistent service quality across all guest interactions.

Drive Revenue Through Targeted Upselling

Guide guests to personalized, on-site amenities like dining and spa services, enhancing their experience and driving more revenue for your property.

  • Targeted Upselling: Offer personalized amenities that cater to guest preferences.
  • Enhanced Guest Experience: Connect guests with premium services that enrich their stay.
  • Boost Revenue: Drive significant increases in property-wide earnings through strategic upselling.
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Seamless PMS Integrations

Connected With the Leading PMS Systems

Our platform integrates with top PMS partners to enhance guest experiences without disrupting your operations. Utilize deep data integrations to personalize interactions and streamline workflows, delivering tailored offers and services to your guests.

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Your Global Travel Partner

Why Hotels Love Working With Sojern

Delivering the best possible guest experience should be your focus. Sojern exists to handle the heavy lifting of your digital marketing, drawing on our 15+ years of expertise and experience. Rest assured that your campaign is being supported by the best in the business.

  • 10,000+ Customers Around the World
  • 100+ PMS, CMS, and CDP partners, including leading platforms like Oracle and HotelKey

Trusted by Travel Brands Worldwide

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Unlock Effortless Guest Engagement

Empower your guests with our AI Concierge—available 24/7 to handle requests, make recommendations, and enhance their stay without lifting a finger.